7game9 Terms & Conditions

§1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 7game9 ("the Platform," "we," "us," or "our") governing your access to and use of the 7game9 website located at 7game9.app and all associated services, games, and features offered thereon.

By accessing the 7game9 website, creating an account, making a deposit, or participating in any game or promotion offered by 7game9, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

§2 Eligibility

To register and use 7game9, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to online casino-style gaming platforms.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of 7game9 or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded or suspended from 7game9 or any affiliated platform.

7game9 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by 7game9 may result in account suspension and withholding of pending withdrawals pending verification.

§3 Account Registration

To access the full range of 7game9 services, you must register for an account by providing accurate, complete, and current information as requested during the registration process. You agree to:

• Provide your real full name, date of birth, valid mobile number or email address, and any other information required during registration.
• Maintain and promptly update your account information to ensure it remains accurate and complete at all times.
• Register only one (1) account per person. Multiple accounts held by the same individual are strictly prohibited.
• Not register on behalf of another person or allow another person to use your account.

7game9 reserves the right to refuse registration or close any account at its sole discretion, including where it suspects that the information provided is false, misleading, or incomplete, or where the registration appears to violate these Terms.

§4 Account Security

You are solely responsible for maintaining the confidentiality and security of your 7game9 account credentials, including your username and password. You agree to:

• Choose a strong, unique password for your 7game9 account and not reuse passwords from other websites or services.
• Never share your login credentials with any third party, including individuals claiming to represent 7game9 customer support.
• Log out of your account after each session, particularly when using shared or public devices in computer shops, internet cafés, or similar establishments in Manila, Cebu, Davao, or elsewhere.
• Notify 7game9 immediately if you suspect unauthorized access to your account or any security breach.

7game9 will not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your account will be deemed to have been authorized by you unless you have notified 7game9 of a security breach prior to such activity occurring.

§5 Deposits & Withdrawals

All financial transactions on 7game9 are conducted in Philippine Peso (PHP). The following terms apply to all deposits and withdrawals:

Deposits:

• Deposits may be made via GCash, PayMaya, BPI, BDO, and Metrobank, subject to the minimum and maximum limits displayed at the time of transaction.
• Deposits are credited to your 7game9 account balance upon successful confirmation from the payment provider. 7game9 is not responsible for delays caused by third-party payment processors.
• 7game9 does not accept deposits from third-party accounts. The payment method used for deposits must be registered in your own name.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for your most recent deposit, subject to verification requirements.
• 7game9 reserves the right to request identity verification documents before processing any withdrawal. This may include a government-issued ID, proof of address, and proof of payment method ownership.
• Minimum and maximum withdrawal amounts are displayed within your account dashboard at the time of the request.
• 7game9 aims to process approved withdrawal requests promptly. Processing times may vary depending on your chosen payment method and any applicable verification requirements.
• Withdrawals will only be released to accounts that have completed the required Know Your Customer (KYC) verification process.

§6 Bonuses & Promotions

7game9 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms attached to each individual promotion:

• Bonuses are available to eligible registered players only. 7game9 reserves the right to determine eligibility at its sole discretion.
• All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement will be clearly stated in the specific promotion terms.
• Bonus funds and any winnings derived from bonus funds may only be withdrawn after the full wagering requirement has been satisfied.
• 7game9 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any wagering requirements already in progress will be honored.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated otherwise.
• 7game9 reserves the right to void bonuses and any associated winnings where it determines that a player has attempted to abuse the bonus system, including through the use of multiple accounts, coordinated betting strategies, or any other method designed to circumvent the spirit of the promotion.

§7 Gaming Rules & Fair Play

All games available on 7game9 are governed by individual game rules, which are accessible within each game interface. The following general gaming terms apply across all 7game9 products:

• All slot games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin.
• Live casino games are streamed from professional studios with real dealers and are subject to the rules of the respective game as displayed during play.
• Sports betting markets are subject to the specific rules applicable to each sport and event type, including rules governing void bets, postponed events, and settlement procedures.
• In the event of a technical malfunction or disconnection during a game, 7game9 will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, the bet amount will be returned to the player's account balance.
• 7game9 reserves the right to void any bet or game result where it determines that a technical error, software fault, or human error has materially affected the outcome.

All game outcomes on 7game9 are final once settled, except where 7game9 determines that an error has occurred. Players who dispute a game outcome must contact 7game9 support within 72 hours of the relevant game round being settled.

§8 Prohibited Activities

The following activities are strictly prohibited on 7game9 and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant Philippine authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with 7game9 games or services.
• Colluding with other players to gain an unfair advantage in any game, including live poker or other multiplayer formats.
• Exploiting software bugs, glitches, or errors to gain an advantage. Any winnings derived from exploiting a known or unknown bug are subject to forfeiture.
• Engaging in any form of money laundering, fraud, or other financial crime through the 7game9 platform.
• Providing false or misleading information during registration or at any point during the account verification process.
• Accessing 7game9 from a jurisdiction where online gambling is prohibited, using a VPN or other means to circumvent geographic restrictions.
• Engaging in abusive, threatening, or harassing behavior toward 7game9 staff or other players via any communication channel.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any 7game9 software or system.

§9 Responsible Gaming

7game9 is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help players manage their gaming activity, including:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Time Reminders: Receive notifications when you have been playing for a specified period of time.
• Cooling-Off Periods: Temporarily suspend your account for a defined period if you feel you need a break from gaming.
• Self-Exclusion: Permanently or indefinitely exclude yourself from 7game9 if you believe you have a gambling problem. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

If you are concerned about your gaming behavior or that of someone you know, we encourage you to seek help. For more information on our responsible gaming tools and resources, please visit our Responsible Gaming page. Remember: gaming should always be a form of entertainment, not a source of income. Please gamble responsibly.

§10 Intellectual Property

All content on the 7game9 platform, including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout of the website, is the exclusive property of 7game9 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 7game9 platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any 7game9 content without prior written authorization.
• Modify, adapt, translate, or create derivative works based on any 7game9 content or software.
• Use any 7game9 trademarks, logos, or brand elements in any manner that could cause confusion or imply endorsement.
• Scrape, crawl, or systematically extract data from the 7game9 platform using automated means.

Any unauthorized use of 7game9 intellectual property may result in legal action under applicable Philippine law.

§11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 7game9 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the 7game9 platform, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, service interruptions, or connectivity issues.
• Unauthorized access to your account resulting from your failure to maintain adequate account security.
• Any decision made by you in reliance on information provided on the 7game9 platform.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including GCash, PayMaya, BPI, BDO, or Metrobank.

7game9's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your 7game9 account in the thirty (30) days immediately preceding the event giving rise to the claim.

§12 Amendments to Terms

7game9 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 7game9 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

Your continued use of the 7game9 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting our support team.

It is your responsibility to review these Terms periodically to stay informed of any updates. The effective date at the top of this page will always reflect when the Terms were last revised.

§13 Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and 7game9, we encourage you to first contact our customer support team to seek an informal resolution. Most issues can be resolved quickly and amicably through direct communication with our Filipino support team.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any legal proceedings arising out of or in connection with these Terms.

§14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 7game9 support team. Our Filipino support agents are available 24 hours a day, 7 days a week.

You may reach us by email at: [email protected]

Please include your registered account username and a clear description of your query or concern when contacting us. We aim to respond to all inquiries within minutes via live chat and within a few hours for email correspondence.